Elite Caddie lets you permanently delete your account and all associated data directly from the app, at any time — no need to contact support.
How to delete your account (in-app)
- Open Elite Caddie and sign in.
- Go to Settings.
- Scroll to the bottom and tap Delete Account.
- Confirm by tapping Delete Forever.
If the app asks you to sign in again first, this is a standard security check (Firebase requires a recent login before permanently deleting an account) — simply sign out, sign back in, and repeat the steps above.
What gets deleted
Deleting your account permanently removes your account, swing history, rounds, green notes, and caddie memory. It also deletes your purchase record held by RevenueCat, our subscription-management provider. This action cannot be undone. Your data is fully removed from our servers within 30 days.
One exception, which we cannot remove on your behalf: the billing records held by Google Play and the Apple App Store for any purchase you made. Those belong to the store you bought through, are kept for their own accounting and tax obligations, and are governed by their privacy policies, not ours.
Subscriptions
Active subscriptions (Gold, Platinum) are managed by Google Play or the Apple App Store and are not automatically cancelled when you delete your account. Please cancel any active subscription separately through your Google Play or App Store account settings to avoid future charges.
Can’t access the app?
If you’re unable to sign in or use the in-app deletion flow, email privacy@elitecaddiegolf.com from the address associated with your account and we will process your deletion request manually.
Deleting some of your data without closing your account
You can also ask us to delete specific data — for example your swing history, your rounds, or your green notes — and keep your Elite Caddie account.
Email privacy@elitecaddiegolf.com from the address associated with your
account, telling us what you want removed. We aim to respond within one
month.
What we keep: your account, your profile, and anything you have not asked
us to remove. The exceptions above still apply — the billing records held
by Google Play and the App Store, and an irreversible fingerprint of your
email address, kept for 90 days to stop free allowances being reset by
deleting and re-registering.
For more detail on what data we collect and how it’s handled, see our Privacy Policy.